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Tour Service and Ticketing

Office Address:

Jl. Prawirotaman No. 24, Yogyakarta-Indonesia

The official license number of the 

Tourism Department of Indonesia:
TDUP : 0013 / BPW.MG / 2013
TDP : 120556 305 712

Booking and Information :

Call : (+62) 0 818 640 941
Fixed Phone : (+62) 0 274 374 645
WhatsApp : (+62) 0 818 640 941 
Email : losariyogya@gmail.com

Office Hours : 

08.00 AM - 08.00 PM 
(closed on sunday)

Please Read Carefully
The payment of any tour service offered by Losari Tours is a contractual arrangement between you and Losari Tours. Make sure you read carefully and understand these Terms & Conditions before ordering our services.

The client may do booking the tour services via telephone, email, whatsapp or directly in our office. Reservations are accepted if we confirm receipt. Losari Tours will not be responsible for various rates or information contained in brochures, web, articles from other agencies. 

We will request a deposit before making a tour whose nominal is determined by us.
The client will receive all travel services after Losari Tours and third party who will in charge as the tour operator. Payment of deposits must be made before the due date. Reservations will be canceled automatically if the deposit is not received by Losari Tours on the deposit due date. Client may do pay the invoice using :
  • Credit Cards (Visa and Mastercard) through PayPal in USD
  • Western Union (USD, Euro, IDR accounts), 
  • Bank Transfer (IDR account)
  • Credit Cards (Visa, Master Card, Union Pay, JCB, Amex) through EDC Machine at Losari Tours Office
  • Cash at the Losari Tours office. 
Any fees charged by the bank or PayPal or other fees caused by the currency must be paid by the client. Repayment of the tour will be done in our office or at the driver.

Cancellation by Client
The client may cancel the booking at any time as long as the cancellation is communicated to Losari Tours. The placement fee will be like this below:
  1. Train or flight services, 100% of the total cost or depending on the class rate applied to the ticket.
  2. 15 days or more, 20% of the total cost
  3. 14-05 days, 50% of the total cost.
  4. 04 day trips, 100% of the total cost.

Changes made by Losari Tours
Losari Tours reserves the right at any time to cancel or change any facilities, services or prices described in our brochure or website and to substitute alternative arrangements of comparable financial values or charges on location if alternative arrangements cannot be made without compensation to the client due to prevailing local conditions or any other reason. When there are major changes in our service before departure, clients may choose:
  1. Receive the changes and alternative arrangements with or without compensation to the client with refund of the difference in price.
  2. Reschedule the tour or cancelling the tour and get refund of the difference in price.

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